As part of our commitment to you, Blu Skin Care purchases are backed by our 100% satisfaction guarantee. If you are not satisfied with any of the products you have purchased at Blu Skin Care, you may return them within 5 days of the delivery date post mark on the package. If your product is outside of the 5 day return policy window, please feel free to contact one of our customer service representatives for further assistance. Your satisfaction is our top priority. Note: If your order arrived damaged or defective, please immediately contact our customer service department at firstname.lastname@example.org or by calling (844) BLU-SKIN, Monday through Friday, 8 AM -5 PM PST
Easy Steps to No Hassle Returns
-Before shipping your return we recommend that you review our entire return guidelines below.
-Email us at email@example.com anytime or to speak to a customer service representative, call 1-844-BLU-SKIN, Monday through Friday, 8 AM - 5 PM PST. Please include your order number and a list of the item(s) you’d like to return.
-Include all parts, pieces, printed materials, and accessories, along with the product's original packaging. If you received a free gift/sample, you are welcome to keep it!
If you meet all requirements for a refund, Blu Skin Care, will refund 50% of your total purchase price (less shipping/handling fees). Because the products are organic and can't be resold, you must return the item(s) within five (5) days OF THE DELIVERY POST MARKED DATE ON THE PACKAGE.
Mail your return to:
Blu Skin Care, LLC
12700 Inglewood Avenue; #1623
Hawthorne, CA 90251
You are responsible for return shipping charges. To ensure that we receive your return, we recommend using a method of shipment with tracking and insurance.
Customers are responsible for return shipment charges.
We are not responsible for return packages that may be lost or damaged in transit. We recommend that you choose a method of shipping with tracking and insurance.
Customers must return their item(s) within 5 days of the delivery post marked date of the receipt of their order.
Returned products are subject to inspection by Blu Skin Care staff. All parts, pieces, printed materials, and any original product packaging must be returned. 95% of the product MUST be returned, if not, return fees are void. Please do not return empty products.
Returns that do not meet the return policy criteria will be destroyed. Refund eligibility is determined once your return is received and inspected. We reserve the right to refuse a refund on any return shipment.
If you have any questions or concerns or are unclear as to whether or not you may qualify for a refund, contact a Blu Skin Care Customer Service Representative at firstname.lastname@example.org or (844) BLU-SKIN, Monday through Friday, 8 AM - 5 PM PST. We’re here to serve you!
Returns will be processed and approved credits issued within 30 business days of receipt.
Blu Skin Care is an online retailer. Please note that we are unable to process walk-in returns.